TERMS & CONDITIONS

LOST ORDERS

♡ Refunds or replacements may be issued for orders that are lost in transit for tracked parcels.

RETURNS

♡ All sales are final, and I do not accept returns for change of mind.

♡ If there is an issue with your order or product, please contact me with photos or an unboxing video and I will do my best to find a suitable solution.

DAMAGED OR DEFECTIVE ORDERS

♡ If your order arrives damaged or defective, please email a clear photo of the issue along with your order details to contactus.mico@gmail.com.

♡ Once reviewed, I may offer a replacement, refund, or another suitable resolution.

♡ Items must be unused and in their original packaging. You will also need your proof of purchase.

♡ Return shipping costs are the responsibility of the buyer. We recommend using a tracked service as we cannot be held responsible for items lost in transit.

SHIPPING TIMES

♡ I aim to dispatch all orders within one week of purchase.

♡ Delivery times are estimated only and are outside of my control once the order has been shipped.

ORDER CANCELLATIONS

♡ Orders cannot be cancelled once placed.

CUSTOMS FEES, TAXES & IMPORT DUTIES

♡ International customers are responsible for any customs fees, import duties, VAT, taxes, or other charges that may apply in their country.

♡ These charges are determined by local authorities and are outside of my control.

♡ In accordance with Australian and international regulations, I will declare the correct value of your order on customs documentation.

ADDRESS CHANGES

♡ If you need to update your shipping address or notice an error after placing your order, please contact me immediately at contactus.mico@gmail.com.

♡ If your order has already been shipped, I will not be able to change the delivery address.

♡ I am not responsible for lost or undeliverable parcels resulting from incorrect addresses provided at checkout, so please double-check your details before completing your order.